Minimum Order
Because of our discount prices and the cost of processing there is a higher shipping fee on orders of less than $20.

Shipping Fees
 

Description	Price
Domestic USPS Priority (Orders $0 - $19.99)	$ 7.95
Domestic USPS Priority (Orders $20.00 - Up)	$ 5.95

** Some parts (speakers,transformers, etc) have shipping fees that may be higher due to excessive weight and or size and may require additional fees.

Shopping Cart Problem
    If you are having trouble getting your order to go thru you may need to adjust the settings on your browser. Check your security settings in your browser and set it to Accept Cookies from Paypal.com. This cookie from Paypal allows their system to make sure your payment connection is secure. No other cookies are needed.

* Guitar Nucleus does not set any cookies on your system. All security is done by the Paypal credit card system.

Payment
    Visa, Mastercard, Discover & American Express credit card payments go thru Paypal.com secure credit card system. If you are using a credit card please read the "Ordering Info" page first to make sure your browser is properly set for online forms.

** Guitar Nucleus is not supplied with credit card numbers and account info. This is handled by the Paypal system.

If you do not wish to pay by credit card we accept Money Orders, Cashiers Checks, Business checks & Personal Checks. Use our mail in order form to order by mail. Please do not send cash thru the mail.

NOTE :  Personal or Business checks will have to clear the bank before order is shipped.

Shipping

All Orders Ship USPS Priority Mail
* We do not offer overnight shipping

    NOTE: Some items like transformers, bodies, necks or speakers which are very heavy may incur higher shipping fees.

If you are not sure you can contact our sales department ( sales@guitarnucleus.com ) for shipping charges.

    Shipping charges will be added to the total order at time of checkout if using the online shopping cart system.
Mail in order shipping fee is pre printed on the order form.

See " Domestic Shipping Charges " for shipping in United States.

Paypal payments ship day following payment. Money order and cashier checks payments ship day after payment is received. Personal & or business checks take 7-10 working days after we receive payment to process before shipment.

In/Out Stock
In stock items usually ship by the next day. Although we try to make sure we have all that's listed in stock, sometimes we still run out. If your part is out of stock we may have to order it ourselves which increases shipping by 3-4 days. If the manufacturer is out , you will be notified and a full refund given. If the manufacturer can give us a possible date we will let you know and you will have the choice of waiting or not.

NOTE : Special order items are items we don't keep in stock and are ordered per customer.

Return Policy
    Return requests for any reason must be made within 7 days of receiving shipment. No returns will be accepted without contacting Guitar Nucleus and aquiring a return authorization number. Shipping charges are non-refundable and return shipping will be the responsibility of the buyer. Opened packages may be subject to a service charge. Any parts with evidence of usage or alteration are non returnable. Any refunds will be credited to the original card or account, no cash refunds will be issued. Refunds will be issued at the discretion of Guitar Nucleus LLC.

Warranties
    Any new equipment is warrantied by manufacturer and subject to the terms of that particular manufacturers' warranty policies and guidelines. No other warranties of any kind are implied or given on any item. Used items carry no warranty other than to be in the condition described.